Chevrolet Warranty & Extended Protection Explained

Chevrolet, a brand under the global automotive giant General Motors (GM), provides robust warranty coverage for its vehicles. This guide details the factory warranties that come with new Chevrolet vehicles, protection for certified pre-owned models, and options for extended coverage.

General Motors: The Parent Company of Chevrolet

Chevrolet is a division of General Motors (GM), one of the world's largest automotive manufacturers. GM designs, manufactures, markets, and distributes vehicles and parts, and provides financial services. This backing ensures Chevrolet owners benefit from a vast network of dealerships and service centers, as well as extensive research and development resources.

Factory Warranty Coverage (New Vehicles in U.S. and Canada)

Every new Chevrolet vehicle sold in the U.S. and Canada comes with standard factory warranties to protect against defects in materials or workmanship.

3-Year / 36,000-Mile Bumper-to-Bumper Limited Warranty
- Covers most components of your Chevrolet vehicle.
- Lasts for 3 years or 36,000 miles, whichever occurs first.
- Includes parts and labor for covered repairs.
- Covers defects in materials or workmanship of tires (does not cover normal wear or road hazards).
- If your vehicle breaks down due to a covered issue, towing to the nearest Chevrolet dealership is included.
- This warranty is fully transferable to subsequent owners, increasing resale value.
5-Year / 60,000-Mile Powertrain Limited Warranty (Retail Users)
- Covers major powertrain components including the engine (e.g., engine block, cylinder heads, timing gears, manifolds, oil pumps, internal electrical components), transmission/transaxle (e.g., all internal lubricated parts, seals, gaskets, electrical parts), and drive systems (e.g., shafts, joints, bearings, all internally lubricated parts).
- Lasts for 5 years or 60,000 miles, whichever comes first.
- Diesel engine vehicles typically receive 5 years / 100,000 miles powertrain coverage.
- Includes $0 deductible for covered repairs.
- Fully transferable to subsequent owners.
- Towing to the nearest GM dealer is included.
- Note for Fleet Customers: Qualified fleet customers typically receive 5 years / 100,000 miles powertrain coverage.
Corrosion Protection (Sheet Metal)
- 3-Year / 36,000-Mile Corrosion Warranty: Covers all metal components against corrosion for 3 years or 36,000 miles, whichever comes first.
- 6-Year / 100,000-Mile Rust-Through Warranty: Covers rust that causes an actual hole in the metal body panels for 6 years or 100,000 miles, whichever comes first. This does not cover surface rust or scratches.
Emissions Control Systems Warranty
- Ensures your vehicle meets federal and state (e.g., California) emissions requirements.
- Light-Duty Cars and Trucks: Emissions-related components are warranted for 2 years or 24,000 miles. Select components (e.g., catalytic converters, engine control module, transmission control module, other diagnostic-emissions-critical electronic control units) are warranted for 8 years or 80,000 miles, whichever comes first.
- Heavy-Duty Trucks: Emissions-related components are warranted for 8 years or 80,000 miles, whichever comes first.
- Diagnosis and repairs performed at no cost for covered issues.
5-Year / 60,000-Mile Roadside Assistance
- Included for 5 years or 60,000 miles, whichever comes first, for new retail vehicles.
- Available 24 hours a day, 7 days a week.
- Services include:
  - Towing to the nearest Chevrolet dealer (from a legal roadway).
  - Flat tire change (using vehicle's spare).
  - Battery jump-start.
  - Emergency fuel delivery (usually up to 2 gallons).
  - Vehicle unlock service (costs for a new key not covered).
  - Assistance if you're stuck in a ditch or snow.
- Note for EV Owners: Tow coverage for EV models is included for 8 years / 100,000 miles.
- Contact: 1-800-243-8872. EV owners can also call 1-888-811-1926. Assistance can also be requested via the myChevrolet mobile app or through OnStar (if equipped and active plan).
First Maintenance Visit
- Your first scheduled maintenance visit is typically covered at a participating Chevrolet dealership within the first year of vehicle delivery.
- Usually includes an oil change, tire rotation, and a multi-point vehicle inspection. Does not include air filters or other routine maintenance after the first visit.

Extra Coverage for Electric and Hybrid Vehicles

Chevrolet's commitment to innovation extends to its electric and hybrid lineup, with specialized warranty coverage for advanced powertrains.

8-Year / 100,000-Mile Electric and Hybrid Propulsion Components Warranty
- This robust warranty covers key electric propulsion components, including the high-voltage battery.
- Applies to all-electric vehicles (e.g., Chevrolet Bolt EV, Silverado EV, Equinox EV) and plug-in hybrids (e.g., Chevrolet Volt).
- Covers defects and excessive capacity loss of the high-voltage battery.
- Includes components like drive motors, DC/AC converters, battery control modules, high-voltage wiring, e-compressor, Traction Power Inverter Module (TPIM), Accessory Power Module (APM), and on-board charger.
- Towing to the nearest EV-certified Chevrolet dealership is included if the vehicle cannot be driven due to a warranted EV-specific defect.

Certified Pre-Owned (CPO) Chevrolet Vehicles

When you purchase a Certified Pre-Owned Chevrolet, it comes with additional factory-backed protection, providing peace of mind beyond a standard used car.

Rigorous Inspection: Must pass a comprehensive 172-point inspection.
6-Year / 100,000-Mile Powertrain Limited Warranty:
- From the original in-service date, with $0 deductible.
- Covers the engine, transmission, and drive systems.
- Transferable to subsequent owners.
- Includes Roadside Assistance and Courtesy Transportation during the warranty period.
12-Month / 12,000-Mile Bumper-to-Bumper Limited Warranty:
- An extension to the New Car Warranty, starting from the CPO purchase date or the expiration of the original new car bumper-to-bumper warranty, whichever is later.
- Covers almost every part in your vehicle with a $0 deductible. Exclusions apply (e.g., tire damage/wear, damage from bedliners, improper maintenance, contaminated fuel, misuse).
Additional Benefits:
- Vehicle history report.
- Courtesy Transportation when your vehicle is undergoing covered warranty repairs.
- SiriusXM trial subscription (if equipped).
- OnStar trial (if equipped).

Chevrolet Protection Plan (Extended Warranty Options)

Chevrolet offers official extended protection plans, endorsed by General Motors, to provide coverage beyond the factory warranties. These plans are optional and are not insurance.

Administered by GM Protections, LLC (Obligor) and Safe-Guard Products International, LLC (Administrator).
Types of Coverage Options:
- Platinum Plan: Most comprehensive, covers up to 1,500 parts, including powertrain, chassis, electrical, steering, brakes, climate control, and electronics (audio, navigation, sensors, driver-assist technology ECUs).
- Silver Plan: Covers powertrain and chassis components (front and rear suspension, climate control, electrical, steering, brake components).
- Powertrain Plan: Basic coverage for essential components that move the car (engine, transmission, drive axles, and electric motors for EVs/hybrids).
Terms & Eligibility: Customizable contract terms and deductibles. Platinum coverage terms are available for up to 8 years or 100,000 miles (measured from when the car is new).
Key Benefits:
- Work performed by GM-certified technicians using genuine Chevrolet parts.
- Choice of deductible (some plans may offer $0 deductible).
- Plans are typically transferable to a new owner if you sell the vehicle.
- May include additional features such as:
  - Roadside Assistance: Provides services like towing (often up to a certain limit), battery jump-starts, flat tire assistance, emergency fuel/fluid deliveries, and lockout assistance.
  - Rental Car Coverage: Reimbursement for a rental vehicle while your car is in the shop for covered repairs (often up to a daily limit for a certain number of days).
  - Trip Interruption: Reimbursement for emergency travel expenses if a breakdown occurs a significant distance from home (e.g., over 100 miles).
  - Key Fob Replacement: Coverage for lost or damaged key fobs (may vary by plan).
- Interest-free monthly payment options may be available.
Other Protection Plans:
- CarBravo Protection: Specific plans for CarBravo certified used vehicles.
- Nomad Protection: Provides coverage for any brand of vehicle.
- PowerUp Protection: Offers extended warranty for Chevrolet, GMC, and Cadillac EV chargers (two extra years of coverage on top of the manufacturer's 3-year warranty, totaling 5 years, plus replacement coverage and electrician reimbursement).

Important Tips for Chevrolet Owners

Maintain Your Vehicle: Adhere to the maintenance schedule outlined in your owner's manual to keep your warranty active. Proper maintenance records are crucial.
Exclusions: Warranties generally do not cover repairs from accidents, misuse, neglect, racing, or damage caused by aftermarket parts or modifications. Normal wear and tear items (e.g., brake pads, wiper blades) are typically not covered under bumper-to-bumper or powertrain warranties.
Official Repairs: Warranty work must be performed by an authorized Chevrolet or GM dealership to ensure adherence to manufacturer standards and for reimbursement.
Check Your Coverage: For specific details about your vehicle's coverage, including limitations and exclusions, consult your Chevrolet Warranty Manual, Owner Assistance Information booklet, or visit the official Chevrolet or GM Financial websites.

Where to Get Help or More Info

Chevrolet Official Warranty: Access detailed warranty information and owner resources.
GM Envolve: For detailed warranty information across GM brands (Chevrolet, GMC, Buick, Cadillac).
GM Certified Pre-Owned Warranty: Specifics on CPO benefits and warranties.
Customer Service Line (General Motors): 1-866-636-2273 (Monday to Saturday, 8 a.m. to 9 p.m. EST).
Roadside Assistance Phone Number: 1-800-243-8872 (for all Chevrolet models), 1-888-811-1926 (for EV owners).

FAQs

What is the standard warranty on a new Chevrolet? All new Chevrolet vehicles come with a 3-year/36,000-mile Bumper-to-Bumper Limited Warranty and a 5-year/60,000-mile Powertrain Limited Warranty (5-year/100,000-mile for diesel and fleet vehicles).

Who owns Chevrolet? Chevrolet is a division of General Motors (GM), a major global automotive corporation.

Is my Chevrolet warranty transferable? Yes, both the Bumper-to-Bumper and Powertrain Limited Warranties are fully transferable to subsequent owners at no additional cost.

What is covered under the EV battery warranty? Chevrolet electric and hybrid vehicles have an 8-year/100,000-mile warranty covering the high-voltage battery and other specific electric propulsion components.

Does Chevrolet offer extended warranties? Yes, Chevrolet offers official extended protection plans (Chevrolet Protection Plans) with various levels of coverage (Powertrain, Silver, Platinum) that can extend coverage beyond the factory warranty, up to 8 years or 100,000 miles. These are available through Chevrolet dealerships and GM Financial.

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Disclaimer by House Chevrolet Owatonna:

House Chevrolet Owatonna believes the information and specifications on this website to be correct at the time of publishing.

Model specifications provided may vary based on selected trim, options, and installed accessories. Specifications, standard features, options, fabrics, accessories, colors, and other features related to the vehicles are subject to change without notice. Values are based on MSRP and exclude taxes, fees, and adjustments. Please visit certified dealers for more accurate pricing.

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Comprehensive Guide to Chevrolet Warranty Coverage and Extended Protection Plans